Stapes Creative Department: on August 3rd, I had a phone interview with Staples... and didn't know what to expect. I ended up researching some advice online through several design forums and design websites.
HOW Design Magazine: I came across this article from HOW and read it over a few times. The advice was very professional and I followed the writers guidelines for the most part. The article told me to write down the contact names of ALL the jobs I applied to so when they called to set up a phone interview or to ask any questions, I would know who and what company I was speaking with.
Physical and Mental Appearance: The article also stated to dress the part. Even though it was a phone interview, they suggested, I should still get out of the PJs, sweatpants, etc. and put on some nice clothes so I was ready psychologically. Another thing that was interesting, was smiling. Even though they can't see you, you can still HEAR a smile and enthusiasm verbally. I also prepared 10 questions beforehand and did my homework. I researched the company and tried to find as much as I could about the creative department, even though there wasn't a lot of info out there on the web.
Summing it Up: the phone interview only last 5-6 minutes and I was asked a couple questions, like "Where did you graduate?" "What are you doing now?" "What do you expect/hope for?" So I definitely over prepared, which I was super bummed about. BUT then I went in for the interview with a confident presence and the knowledge of what was expected. Preparing for the phone interview made it A THOUSAND TIMES easier to prepare for the in-person interview!
More Great Advice: HOW provided great tips and suggestions on phone interviews. I subscribe to the magazine and find it's a great source of information relating to student-life and the design-life. I recommend it! Again, the link is Phone Interview Tips.